Good to know
Frequently asked questions.
Everything you need to know before joining us for an adventure in the Soča Valley.
General.
Everything you need to know before joining us in the Soča Valley.
Where are you located?
We are located in the centre of Kobarid, in the heart of the Soča Valley. All our adventures start at our adventure centre, where we meet, prepare the equipment and get ready before heading to the starting point.
Do I need previous experience?
No previous experience is required for most of our activities. Before every trip, your guide will explain everything you need to know and help you throughout the adventure.
Do I need to know how to swim?
Basic swimming skills are required for our water activities. You do not need to be a strong swimmer, but you should feel reasonably comfortable in the water.
What should I bring?
Bring a swimsuit, towel and dry clothes to change into after the activity. We provide the technical equipment you need for the adventure.
What happens if it rains?
A little rain does not stop the adventure. Rafting and canyoning usually run in rainy weather as long as conditions remain safe. If weather or water conditions are not suitable, we will contact you and discuss the available options.
Where can I leave my personal belongings?
You can leave clothes and personal belongings at our adventure centre while you are on the activity. We recommend leaving unnecessary valuables behind.
Rafting.
Questions about our rafting trips, the Soča River and what to expect on the water.
What if I have never rafted before?
No problem at all. Most of our guests are first-time rafters. Your guide will give you a full safety briefing, explain how to paddle and stay with you throughout the trip.
Is rafting scary?
Our rafting trips are designed to be exciting without being overwhelming. Your guide adapts the experience to the group and the river conditions, so you can enjoy the adventure at a comfortable pace.
How long does a rafting trip take?
You will spend around 1.5 hours on the river. With preparation, changing, transport and the safety briefing, the whole trip lasts about 3 hours.
Can children go rafting?
Yes. We offer rafting experiences suitable for families and children. The appropriate trip depends on the child's age and current river conditions, so feel free to contact us if you are unsure which option to choose.
Can our group stay together?
Whenever possible, yes. We keep our groups small and do our best to keep friends and families together. For larger groups, we may use more than one raft.
What equipment is included?
We provide the rafting equipment you need, including a wetsuit, neoprene shoes, helmet and personal flotation device. You only need to bring your swimsuit, towel and dry clothes.
Is the river permit included in the rafting price?
Yes. The required river permit is included in the activity price. The permit fee depends on the rafting trip you choose.
Can I bring my phone or camera?
We recommend leaving your phone and other valuables behind. Water and rocks are not particularly friendly to electronics, and we take photos during the trip so you can focus on enjoying the river. If you have a GoPro, you can attach it to our helmets, which have GoPro mounts on top.
Are photos included?
Yes. We take photos during our adventures whenever possible and share them with you afterwards at no additional cost.
How do I receive the photos after the trip?
After the activity, we will provide you with a way to access the photos from your adventure. This allows you to enjoy the trip without worrying about taking pictures yourself.
Canyoning.
Everything about canyoning, equipment, difficulty and what to expect in the canyon.
What is canyoning?
Canyoning is an adventure through a natural gorge using a combination of walking, climbing, sliding, jumping and, where necessary, rope techniques. It is one of the most exciting ways to explore the hidden side of the Soča Valley.
Do I need previous canyoning experience?
No. Our beginner canyoning trip is suitable for people trying canyoning for the first time. Your guide explains each section and stays with you throughout the canyon.
Do I need to know how to swim?
Basic swimming skills are required. You do not need to be an experienced swimmer, but you should be comfortable around water.
Are the jumps mandatory?
No. You will never be forced to make a jump you are uncomfortable with. Where possible, your guide will show you an alternative way around an obstacle.
Is canyoning suitable for children?
Yes, depending on the canyon, age of the child and current conditions. Our beginner canyoning experience is the best option for families and first-time canyoners.
How difficult is canyoning?
It depends on the trip. Our beginner canyoning experience is designed to be accessible to first-timers, while our advanced canyoning trips are more physically and technically demanding.
What equipment is included?
We provide the technical canyoning equipment, including a wetsuit, neoprene shoes, neoprene socks, helmet and harness. Bring a swimsuit, towel and dry clothes for afterwards.
How long does canyoning take?
The duration depends on the canyon and the group. Our beginner canyoning experience includes a short 30-minute approach hike uphill followed by approximately 1.5 hours in the canyon, and the whole adventure lasts about 3 to 3.5 hours.
What happens if I am afraid of heights?
Tell your guide before the activity. We take our time, explain each obstacle and never pressure you into doing something you do not feel comfortable with.
Are canyoning photos included?
Yes. We take photos and videos during our canyoning trips whenever possible and share them with you afterwards at no additional cost.
Booking & Payment.
Information about reservations, payments, cancellations and changing your booking.
How can I book an adventure?
You can book through our website or contact us directly. If you have questions about which activity is right for you, you can also message us on WhatsApp and we will be happy to help.
Should I book in advance?
We recommend booking in advance, especially during the main summer season. We keep our groups small, so available places can fill up quickly.
Can I book at the last minute?
Yes, if we still have availability. Contact us and we will let you know what is possible.
Can I change the date of my booking?
If your plans change, contact us as soon as possible. We will do our best to move your booking to another available date or time.
What happens if Soča Pulse cancels the activity because of conditions?
Safety always comes first. If river, canyon or weather conditions make the activity unsafe, we will contact you and discuss an alternative date, another suitable activity or the available options for your booking.
What payment methods do you accept?
We accept both cash and card payments at our adventure centre.
Can I book a private trip?
Yes. Private trips are available for guests who would like the experience just for their own family or group. Contact us and we can help arrange the best option.
We are a larger group. Can we book together?
Absolutely. Contact us with your group size, preferred activity and date, and we will help organise the trip and keep your group together whenever possible.
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